Frequently Asked Questions

A Vehicle History Report is a detailed summary of a vehicle’s background – such as title status, accident records, previous owners, mileage history, brandings (salvage/flood), and more – based on the VIN. It helps you make informed decisions when buying a used car.

Once you complete payment, you will receive your full report within 24 hours. Most reports are delivered much faster.

Yes — many of our customers use our report to demonstrate a clean vehicle history when applying for a lease or financing. If the leasing company requires proof of a “clean” title or accident history, you may share our report.

We accept card payments, Apple Pay and Android Pay — secure checkout with no hidden fees.

If you purchase a report and it has not been opened or shared within 48 hours, you are eligible for a refund.

A report is considered “opened” when you view/download it via your account. “Shared” means you send or email it to a third party. If neither occurs within 48 h, you can request a refund.

We cover most makes and models of cars, trucks and SUVs registered in the U.S., those with a valid 17-character VIN.

Your report may include title states & brands, accident/damage history, odometer readings, previous ownership, salvage/flood/total loss branding, recalls, vehicle use (rental/taxi), and more.

While we use trusted data sources, no report can guarantee every detail. Some data may be missing or delayed. Use the report as a key tool — but consider a physical inspection too.

Enter the vehicle’s 17-character VIN into our search box, complete payment, and we’ll email / make available your report within 24 h.

Each purchase provides one report for one VIN. If you want to check multiple vehicles, you’ll need to purchase a report for each VIN.

Yes. You may download and share the report with a dealer, lender or lease company. Sharing is allowed, although sharing will count as “opened/shared” and will affect refund eligibility.

We use secure encryption, comply with PCI standards, and do not sell your personal data. Your payment and report access are handled via secure servers.

No. While our report provides valuable history data, it is not a physical inspection. We strongly recommend inspecting the vehicle in person or via a qualified mechanic.

If the report has not been opened or shared within 48 hours, contact our customer support with your order number. We’ll verify eligibility and process your refund promptly.